An HSJ webinar explored how the pandemic has presented the NHS with the challenge to transform services – improving patient outcomes and experience. A panel of experts discussed what this means for the traditional model of inpatient care. Jennifer Trueland reports
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“We should all be rated inadequate.” The call HSJ received on Sunday lunchtime from one of the most respected chief executives in the NHS carried an air of desperation.
Some acute trusts have failed to report large numbers of hospital-acquired covid infections as patient safety incidents, despite NHS England describing this as ‘fundamental’.